Quality Management System

Nowadays, as a guarantee that products and services can be accepted by the market, namely by ensuring that their quality has been tested and recognized. Based on the ISO 9001: 2015 standard with its High-level Structure, it has provided guidelines in the preparation and implementation of a quality management system.

Actually, compiling a management system is very simple, namely recording all activities, carrying out what has been recorded. With such a principle, there is a leveling in the preparation of documents. The requirements stated in ISO 9001: 2015 also mention the availability of documented information to support implementation.

File Ordner
Training ISO

In the latest version of ISO 2015 until now, there is a structure of requirements (10 clauses) in compiling a management system as listed below. This structure applies to all management system guidelines for quality (ISO 9001), safety & health (ISO 45001), activities during a pandemic (ISO 45005), environmental protection (ISO 14001), risk management (ISO 31000), and others.

High-level Structure

  • Scope.
  • Normative Reference.
  • Terms Definitions
  • Context Organization.
  • Leadership.
  • Planning.
  • Support.
  • Operation.
  • Evaluation.
  • Improvement.

The highest level structure is a general requirement, while for some high management system guidelines/ standards there are adjustments. For example, in ISO 45001: 2018 clause 5 – Leadership is added with Worker Participation.

Record what you do, do what you write down (record).

Scope Detail

Clauses Explanation

In the process of applying for certification, the business entity/ company is required to explain the scope of the management system to be certified. This is intended to describe all activities, facilities, resources, and work methods in carrying out company operations.

Organizational Tools

A management system is a tool for companies in assessing operational effectiveness in achieving goals. The assessment criteria used have also been defined in the management system guidelines. If the company has implemented a management system, it will be easy to achieve goals, for example:

  1. Fulfilling tender requirements.
  2. Increasing company value.
  3. Clearly operations.
  4. Prosperity for workers and employers.

Certification Body

PECB - Beyond Recognition.

PECB is a certification body that provides education and certification under ISO/IEC 17024 for individuals on a wide range of international standards and disciplines. As a global provider of training, examination, and certification services, PECB offers its expertise in multiple fields, including, but not limited to, Information Security, Privacy and Data Protection, Business Continuity, Quality and Service Management, Risk Management, Health and Safety, and Sustainability.

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